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Frequently asked questions

All most asked questions from our beloved customers

The company was founded in 1979 and expanded to the US in 1984. Zinus is based in Asia with a U.S. Sales and Marketing base in California. Zinus, Inc., encompasses many other mattress brands, such as Night Therapy, Slumber 1, and Sleep Revolution.

All of our mattresses have been tested and meet the requirements of the Cigarette Smoldering Text (16 CFR Part 1632) and the Open Flame Test (1633-Federal flammability).

Yes Zinus is CertiPUR-US® certfified! Since most people spend so much time in bed, we feel like they should be snuggling on the healthiest of foams.

Certified foam is:

Made without ozone depleting substances

Made without PBDEs, TDCPP or TCEP (“Tris”) flame retardants

Made without mercury, lead and heavy metals

Made without formaldehyde

Made without phthalates regulated by the Consumer Product Safety Commission Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)

While it may take up to 72 hours for your mattress to fluff up to its full height, it is safe to sleep on the first night. Jumping, walking and sleeping on your mattress actually helps with decompression!

Yes, rotating your mattress every season will prevent uneven wear and extend mattress life. Flipping your mattress might result in all your dreams being upside down, so we can’t recommend it. Our mattresses aren’t designed to be flipped, so flipping should be avoided.

Yes, ZINUS offers free shipping in Thailand for any order.

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Due to peak season, our email support might be delayed. Please be patient! We will try to get back to you as soon as possible. 🙂

095-204-9565

available from 9:00 – 18:00

Address Phitsanulok Soi 3, Bangkok, Thailand 10300

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